Terms & Conditions

This website and the back-end superannuation calculator and consolidation platform (together referred to as the “Super Fierce Platform”) are owned and operated by Super Fierce Pty Ltd (“Super Fierce”) ACN 632 423 575, holder of Australian Financial Services Licence no. 534567, which is licensed to provide limited personal financial advice services, general advice about insurance and deal in superannuation.

Super Fierce Pty Ltd is referred to as, ‘we’, ‘our’ or ‘us’. Super Fierce holds copyright over the contents of Super Fierce Platform unless indicated otherwise. Super Fierce shall have the right, at its sole discretion, to modify, add or remove any terms or conditions of these terms of use without notice or liability to you. Any changes to these terms of use shall take effect immediately.

  • Your use of, or access to, the Super Fierce Platform and the Services provided by Super Fierce Pty Ltd is conditional upon your acceptance and compliance with the terms, conditions and disclaimers (“terms of use”) contained within this document and elsewhere on this website
  • You indicate your acceptance of these terms when you engage with the Super Fierce Platform, including but not limited to completing the online form on this website, providing your Tax File Number where required, activating and/or accessing your Customer Account, or by clicking “Switch My Super”, or by continuing to use any part of the Super Fierce Platform
  • If you do not agree with any part of these Terms of Use, you must stop using the Super Fierce Platform and close your Customer Account, if you have one

Provision of Sensitive Personal Data

In order for Super Fierce and its related parties to provide its services, including generating your customised Fierce Super Savings Report and Statement of Advice and assisting you implement any advice, we require some sensitive personal info about you. This may include your Tax File Number (TFN) if you decide to use certain services we offer. By providing your TFN you are giving Super Fierce Pty Ltd permission to use your TFN for superannuation purposes. This includes creating a new superannuation account, and actioning your consolidation or switching requests.

Choosing not to provide your TFN is not an offence, but it may mean that we are unable to provide our services to you. It may also mean that you pay higher tax on your investment and that we will not be able to accept some types of contributions from you. The lawful purposes for which your TFN can be used, and the consequences for not quoting your TFN, may change in the future, as a result of legislative changes.

If at any time you wish to revoke your consent please contact our Customer Happiness Team via email hello@superfierce.com.au. For details regarding the use of your personal information please refer to the Super Fierce Privacy Policy.

Website Advice Warning

This website contains general information about Super Fierce products and services. However, unless expressly stated otherwise, this information does not constitute an offer or inducement to enter into a legally binding contract, and does not form part of the terms and conditions for Super Fierce products and services. The information provided on this website is not intended as, nor is it a substitute for, personal financial product advice. As this website has been prepared without consideration of any specific client’s investment objectives, financial situation or needs, independent professional advice should be obtained before any financial decision is made.

  • Past performance information detailed on the Super Fierce is not a reliable indicator of future performance and future returns are not guaranteed
  • Combining, rolling over or consolidating your super from your existing fund should only be undertaken after you investigate if exit fees may be applied by your existing fund, and the impact such action will have on other benefits provided by your fund, such as insurance

Using the Super Fierce Platform

When you engage with the Super Fierce Platform, use our retirement planner or request your obligation free Fierce Super Savings Report and Statement of Advice (SOA), you acknowledge that you understand and accept these Terms and Conditions. Super Fierce is a digital platform and delivers all communications electronically, including access to your digital Customer Account and SOA. While you are able to access all your personal information including your SOA, you also acknowledge that you understand that you are able to save, print or email your report in order to obtain and store an independent copy for your records. You also accept that the primary method for communication will be electronic.

Reliance on Website Content

While all reasonable efforts have been made to ensure that the information contained in this website is accurate and up to date, it is not designed to provide personal financial advice. The information provided does not take into account your particular financial objectives, situation, or needs. You should not act on the basis of any information contained on the website without seeking appropriate specific advice.

While Super Fierce has made every effort to ensure that the information presented in this website is free from errors or omissions and is based on information obtained from sources which are considered reliable, Super Fierce, its directors, employees and consultants do not represent, warrant or guarantee, expressly or impliedly, that the information contained in this website is complete, accurate or is suitable for your intended use. Nor does Super Fierce accept any responsibility to inform you of any matter that subsequently comes to its notice, which may affect any of the information contained in this website. No liability will be accepted by Super Fierce to any person for loss or damages incurred as a result of any reliance or action taken regarding the information made available in this website.

Network Integrity

While Super Fierce has taken reasonable steps to ensure the integrity of our computer networks, we are unable to guarantee files and attachments are free from contamination. Before opening any attachments or emails, or downloading files from this website, visitors to the Super Fierce website should ensure they have precautions in place to protect against viral infection.

Linked Third Party Websites

The Super Fierce website may contain links to other websites, however, we do not endorse, review, approve or accept any responsibility in relation to the operators of linked third party sites or the information and material on such sites, nor the products or services offered. To the extent permitted by law, Super Fierce and its respective directors, officers and agents disclaim all responsibility for any loss or damage which may be suffered by any person directly or indirectly through any person’s dealings with them or by use of the website whether that loss or damage is caused by any fault or negligence on the part of Super Fierce, its directors, officers, employees and agents.

Indemnity

Other than any responsibilities implied by law which cannot be excluded, you agree to indemnify and hold Super Fierce, its affiliates, staff, employees, and agents harmless from any claim or demand, including reasonable legal fees, whatsoever arising out of or referable to material on this website or to any linked third party material, whether in contract, tort including negligence, statute or otherwise.

You expressly understand and agree that your use of the service is at your sole risk and that this website is provided on an “as is” and “as available” basis.

Jurisdiction

All information and services contained within this website are governed by and are to be construed according to the laws applicable in the State of New South Wales and the Commonwealth of Australia.